More nuggets from the leadership class

KW substituted for the Colonel this past Monday. He couldn't make it b/c of a family emergency. Everyone has a different style of teaching, and K's was refreshingly different. She engaged the whole class in a discussion and before we knew it, the 3 hours was up.

Interesting things I picked up:

Words contribute just 7% to the importance of a sentence.

38% of it is the tone in which something is said.

The rest is body language.

The two most important factors that lead to project failures:

Lack of clear goals

Poor communication