I don't know who I should be more cross with: the travel agent or the airline? The travel agent is Sunnyvale travels in downtown Sunnyvale. I bought tickets once before from them, but it was on a Singapore airlines flight and that airline rarely screws up.
What irks me is that the agent waltz off with her commission, but when we hit rough weather won't come to our rescue. She said something today that really got me all riled up. She had a hard time getting through to Thai and she just gave up and told me to deal with them. She basically washed her hands off our problem. Come on now! A travel agent is only worth the money if they can deal with these last minute emergencies. That's when they prove their usefulness. This one has been an absolute duffer and no use at all.
The hard part is that she is eight months pregnant and counting and right about ready to pop out a baby. So I have been restrained in my conversations with her.
If the few days before our journey turn out to be the worst parts of it, I'll be grateful. I hope it doesn't set the tone for our entire vacation. That will be a bummer.
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